Shipping & Returns
We aim to process and dispatch all orders within 3-5 business days via Royal Mail. You’ll receive a confirmation email with tracking details once your order has been shipped.
UK Shipping
- Standard Shipping: Calculated at checkout based on the total weight of your order.
- Free Shipping: Available on orders over £50.
- Orders are shipped via Royal Mail.
International Shipping
- Standard Shipping: Calculated at checkout based on the total weight of your order.
- Free Shipping: Available on orders over £300.
- Orders are shipped via Royal Mail International.
- Customers are responsible for any customs fees or import taxes that may apply.
Returns & Exchanges
We want you to love your order! If you’re not happy with your purchase, we accept returns within 14 days of delivery.
- Eligibility: Items must be unused, in original packaging, and in the same condition as received.
- Non-Returnable Items: Personalised/custom items and digital products.
- Return Shipping: Customers are responsible for return shipping costs unless the item is faulty or incorrect.
To start a return, please email us at hello@withlovemubina.com with your order number and reason for return.
💌 Have questions? Contact us at hello@withlovemubina.com.